Privacy Policy

Privacy and Policy

At Hepha AI, we are committed to protecting your privacy and ensuring the security of your personal and project-related information. This Privacy Policy outlines how we collect, use, store, and share your data when you use our platform, as well as your rights regarding this information.

All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of our company or its content suppliers and is protected by copyright, trademark, and other intellectual property laws. You may use this content for personal, non-commercial purposes only. Any other use of the content, including but not limited to copying, modifying, distributing, transmitting, displaying, or selling it, is strictly prohibited without our prior written consent.

1. Information We Collect

We may collect the following types of information when you use the GEAR platform:

A. Personal Information:

• Name
• Email address
• Company name
• Job title
• Contact information

B. Project and Usage Data:

• CAD drawings and design files uploaded or created on the platform
• Engineering requirements and specifications
• Annotations, comments, and other interactions related to project workflows
• Device and usage information (e.g., IP address, browser type, operating system)

2. How We Use Your Information

We use the collected information for the following purposes:

• Platform Functionality: To provide and maintain the GEAR platform, including project management, design processing, and collaboration features.
• Personalization: To tailor your experience and improve the user interface based on your interactions and preferences.
• Communication: To send you important notifications, updates, and support information about your account or services.
• Analytics and Improvement: To analyze usage patterns and improve the overall performance and features of the platform.
• Compliance: To ensure compliance with legal obligations, including fraud prevention and data protection regulations.

3. How We Share Your Information

Your information may be shared with third parties only under the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating the platform (e.g., cloud hosting services, customer support tools), but only to the extent necessary for these providers to perform services on our behalf.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to a third party as part of the transaction.
• Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request (e.g., subpoena, court order).

4. Data Security

We take appropriate security measures to protect your data from unauthorized access, alteration, or disclosure. These measures include:

• Encryption of sensitive data (such as CAD files) both in transit and at rest.
• Regular security audits and assessments to identify and mitigate risks.
• Access control policies to ensure that only authorized personnel have access to your data.

5. Data Retention

We retain your personal and project-related data for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. You may request deletion of your account and associated data by contacting us at projects@hephaai.com.

6. Your Rights

You have the following rights regarding your data:

• Access: You can request access to the personal data we hold about you.
• Correction: You may request corrections to any inaccuracies in your personal information.
• Deletion: You can request the deletion of your personal data, subject to any legal obligations.
• Data Portability: You may request a copy of your data in a structured, machine-readable format.

To exercise any of these rights, please contact us at support@gear.ai.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on the platform. Cookies help us remember your preferences, improve functionality, and analyze site traffic. You can manage your cookie preferences through your browser settings.

8. Third-Party Links

The GEAR platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third-party sites. We encourage you to review the privacy policies of those sites before providing any personal information.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you via email or through the platform. Your continued use of GEAR after any changes constitutes your acceptance of the updated Privacy Policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

Email: support@gear.ai
Mailing Address: [Insert Company Address]
Phone: [Insert Contact Number]

Modifications to Terms and Conditions of Use:

We reserve the right to modify these Terms and Conditions of Use at any time without notice. Your continued use of this website after any such modifications shall constitute your acceptance of these modified terms.

Governing Law and Jurisdiction:

These Terms and Conditions of Use shall be governed by and construed in accordance with the laws of [insert jurisdiction]. Any dispute arising under or related to these terms shall be subject to the exclusive jurisdiction of the courts of [insert jurisdiction].

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